Privacy Policy
Last updated: September 1, 2026
🔒 Protecting Your Privacy & Precious Memories
At DevotePets (devotepets.com), we deeply respect your personal privacy and the emotional memories tied to your pets. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit the site, place an order, or contact us, we automatically collect certain information about your device and interaction with our store, including:
- Order Information: Your name, billing address, shipping address, payment confirmation details (processed securely via PayPal), email address, and phone number.
- Customization Materials: The reference photographs and pet names/dates you upload or provide for creating your custom oil paintings.
2. How We Use Your Personal Information
We use the order and customization information we collect primarily to fulfill orders placed through the site, including:
- Communicating with you regarding your order status and sending digital artwork previews.
- Arranging shipping, providing tracking updates, and handling customer support inquiries.
- Screening our orders for potential risk or fraud.
3. Protection of Your Pet Photos & Memories
We treat your personal photos with the utmost care and confidentiality:
- Your uploaded reference photographs are used strictly for the creation of your custom artwork by our artists.
- We do not sell, trade, or rent your personal photos or identifying data to any third parties.
4. Data Security
We follow industry standards to protect your personal information. All payment transactions are securely handled through encrypted gateways (such as PayPal), ensuring your financial credentials are never stored or exposed on our servers.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: officialpaycenter@gmail.com